Test, Monitor and Self Improve Voice & Chat AI Agents
Launch in minutes, not weeks. Test your agent before going live, monitor real production calls, and continuously improve with Cekura's intelligent feedback.
Simple. Seamless. Smart.
Discover how Cekura transforms your commands into action in three easy steps
Tired of calling agents? Automate it today.
Thousands of scenarios
We have a library of thousands of scenarios that we use to test your agent. We can also create custom scenarios for you.
Parallel Calling
Actionable evaluation in minutes
Integrates directly with
How Cekura Works
End-to-end testing and observability for Conversational AI. Run pre-production simulations across diverse personas.
simulate scenarios
Start Call: Greet Customer
Outbound Call
You are calling a customer back about a problem they were having with one of our products.
Customer is confused
Customer is asking for guidance
Ask the customer to try and..
Your new prompt broke appointment cancellation?
Quickly test how prompt changes impact core user flows like cancellations, reschedules, or follow-ups.
Personalities
- Hannah: Female, American Accent, Professional
- Chris: Male, British Accent, Professional
- Ananya: Female, Indian Accent, Pleasant
- Nick: Male, German Accent, Angry
An impatient, interruptive user causing issues?
Test how your agent handles interrupts and off-script users.
Replay Real Conversations
I would like to return my order
An old conversation that always causes issues?
Replay known trouble spots to prevent recurring failures.
Evaluations
- Empathy: 88%
- Responsiveness: 72%
- Hallucinations: 32%
Skipping compliance checks suddenly?
Test key flows for missing disclaimers or checks — catch issues before they go live.
Observability
Monitor production conversations in real time. Track voice-specific quality signals, tune your LLM judges, get alerted on what matters all on autopilot.
Detect voice quality issues
Purpose-built signals for voice: gibberish detection, interruption tracking, latency, sentiment, pitch - running on every call automatically.
Optimize LLM Judges
Tune evaluation prompts against real call recordings in Labs. Edit, replay, score - until your judges match ground truth.
Track production metrics
Build custom plot layouts - duration trends, sentiment, drop-off, success rates. Filter by agent or date.
Real-time Alerting
Instant notifications for errors, failures, and performance drops. Configure thresholds and get alerted via Slack, email, or webhooks.
Conversation Analytics
Deep dive into conversation patterns, user behavior, and interaction flow. Identify bottlenecks and optimize your agent's performance.
Works for everyone
Test any workflow with various personalities and evaluate based on your needs
Customer Support
Outbound Sales
Clinic Receptionist
Debt Collection
Recruitment
Blog posts
The Complete Cekura Scenario Testing Guide
Knowledge Base Connectors and RAG: Agentic Retrieval for Voice AI Agents