Cekura has raised $2.4M to help make conversational agents reliable.
Need Assistance with the Cekura App for Slack?
We're here to help you get the most out of the Cekura App for Slack. Our dedicated support team is ready to assist you with any questions or issues you may have.
How to Contact Support
The best way to reach our dedicated support team for the Cekura App for Slack is via email:
What to Include in Your Support Request
To help us resolve your issue as quickly as possible, please include the following details in your email:
Clear Description
Explain the problem you are experiencing or the question you have.
Steps Taken
If reporting an issue, describe the steps you took that led to the problem.
Error Messages
If you received any error messages, please include the exact text or a screenshot.
Relevant Details
Mention your Slack workspace (if applicable) and any specific Cekura configurations related to the issue (e.g., alert types, user mappings). Please do not send sensitive information like passwords.
Screenshots
Screenshots illustrating the problem are often very helpful.